Chapter-01
—Legal · Privacy

Privacy
Policy

Your data, your control. Here's exactly how we collect, process, and protect your information — no legalese.

Last updated

January 31, 2025

100% In-House

AI Processing

Never Sold

Your Data

30 Days

Max Retention

AES-256

Always Encrypted

This Privacy Policy describes how Chapter-01 ("we," "us," or "our") collects, uses, and protects your personal information when you use our job application automation platform. By using the platform you acknowledge that you have read and understood this policy.

01

Information We Collect

You provide directly

AccountName, email address, password, and phone number.
ProfileWork history, education, skills, certifications, and resume content.
ApplicationsCover letters, responses to employer questions, and all application materials.

Collected automatically

DeviceDevice type, operating system, browser type and version.
UsagePages viewed, features used, interaction patterns and session duration.
LogsIP address, access timestamps, and referring URL.
02

How We Use Your Information

ServicesOperating the platform, processing applications, and matching you with relevant jobs.
AccountCreating accounts, authentication, and direct communication with you.
ImprovementAnalyzing usage patterns, diagnosing technical issues, and improving features.
SecurityDetecting fraud, preventing unauthorized access, and protecting all users.
03

AI & Data Processing

✓

100% In-House Processing

All AI and automated data processing runs exclusively on Chapter-01's proprietary in-house infrastructure. Your personal data is never transmitted to external AI services like OpenAI, Google, or Anthropic. Everything happens within Chapter-01 controlled systems.

Our AI analyzes your profile to assist with job matching and application drafting. You maintain full control — every AI-generated output is shown to you for review before any submission. Your data is never used to train general-purpose AI models.

04

Data Sharing

✗

We Do Not Sell Your Personal Information

Chapter-01 does not sell, rent, or trade your data to third parties for marketing or commercial purposes — full stop.

ApplicationsWhen you apply to a role, your application is sent to the employer's system. This only ever happens with your explicit approval.
LegalWe may disclose information if required by law, court order, or governmental authority.
TransfersIn a merger or acquisition, your information may transfer as a business asset, with advance notice provided.
05

Data Security

Encryption in Transit

TLS/SSL protocols on every single request.

Encryption at Rest

AES-256 applied to all stored data.

Access Controls

Strict need-to-know access policies enforced.

Secure Auth

Bcrypt password hashing and optional MFA.

06

Retention & Deletion

We retain your information for as long as your account is active or as needed to provide services. Once your account is closed, data is purged on a rolling 30-day schedule.

✓

Request Deletion Anytime

Submit a request via your account settings or email support@chapter-01.com. We'll permanently delete your data within 30 days.

07

Your Privacy Rights

✓Access

Request a copy of your personal information.

✓Correction

Request correction of any inaccurate information.

✓Deletion

Request permanent removal of your personal data.

✓Data Portability

Export your data in a machine-readable format.

✓Opt-Out

Unsubscribe from any promotional communications at any time.

To exercise any of these rights, email support@chapter-01.com. We respond within 30 days.

08

Contact Us

Questions about this policy? Reach out — we'll respond within one business day.

privacy-team.contactresponds within 24h
entityChapter-01 Privacy Team
emailsupport@chapter-01.com
websitechapter-01.com
Terms of Service Security Overview